on july 30 2024 i received the electric motor mini excavator YG 10 the battery power down to 29% when i try to charge it the battery and did not charging i try everything possible to charge and nothing work i ask the supplier to help me fix the problem and they gave me all kinds of different excuses, the machine have 2 hours on and the battery down to 12%, its been 6 weeks try to fix the problem, please can you take the machine back? and i buy a new machine they have no problems?

very satisfied with the all electric mini excavator YG-10 very easy to use with enough power to, the 3 thing i did not like was the battery charge with wrong electric plug, i need 110 voltage USA standard and they send european standard, it came with no menu, and no thumb clip that we agreed on, i ask the salesperson if they can help me to resolve and the answer was too busy right now